In most shops it takes too long to invoice a customer. Before we turned on Fullbay in our own shop, we clocked it at 35 minutes. That means one person could churn out 14 a day if they did nothing else. For a $35K employee, that’s $10 an invoice. And we still got behind (sometimes a couple weeks behind).
Slow to invoice means slow to pay. A lot of customers don’t start the clock on their payables until they get the invoice, so if you’re not careful you might find yourself calling on a past due invoice the customer just got. Not a great confidence builder.
What’s more, when the invoice comes long after the repair is done, your customer feels the pain of the repair a second time. The faster you can invoice, the more emotionally grateful the customer will be to see the invoice, because it means their truck is back on the road. If it’s been a few weeks, that late invoice is just opening an old wound.
Never Get Behind on Invoicing Again
Imagine a world where you never get behind on invoicing. Where you create invoices by just clicking a button. And where preparing invoices is just a small piece of an employee’s week; not their entire job.
We built Fullbay to be the right tool for heavy duty shops. That includes taking the pain out of the invoicing process.
We shrank invoice creation time down from 35 minutes to a few seconds. We were able to do this because all the necessary information for the invoice is collected along the way, organically. Once the job is complete, it is just a matter of someone reviewing and approving the information that is already there.
When a customer job is complete, you click a button, make any adjustments you choose to, then click it again. And that’s it. The invoice is emailed to the customer, and Fullbay drops it right into QuickBooks. It feels like magic, but it’s hyper accurate and saves a lot of manual effort.
Fullbay may be a good fit for your shop. Reach out to us for a demo so we can discuss the problems you’re facing and the results your current setup is keeping you from achieving.